What to Learn from the COVID-19 Recession

I feel that we should focus on building high-profit companies with increased internal reserves, rather than low-margin, low-profit businesses.

n school management, it’s necessary to question whether customers are truly satisfied with our services. Why do members choose our services over others?

Schools that provided high value-added services with high customer satisfaction tend to see customers return once business resumes after a closure.

Overcoming economic downturns to become a high-profit company

To generate solid profits, continuously develop new products and services while improving productivity. By rigorously reducing costs during economic downturns, companies can achieve higher profitability when the economy recovers.

To quote Mr. Inamori:
“A company strengthens its constitution during a recession and prepares for the next leap forward. The harsher the recession, the more important it is to maintain a positive attitude, unite everyone, and make continuous creative efforts to overcome difficulties.”

*Quoted from “Using recession as a springboard for the next development”